Friday, August 21, 2009

Shoppers not making it to the checkout

In a recent article at the Associated Press, they discuss how the number of items left behind before the check out has risen. As many customers are thinking twice before checking out, up to 25% of them leave items either before or at the checkout. The numbers of abandoned carts online have risen too, from 47-53% over the past seven years up to 59%. Not only does this result in less revenue earned, but also gives more work to the already low staff levels at stores. Read the full article here.

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