Friday, September 25, 2009

Paper Coupons are a Thing of the Past

This post on retailwire highlights how J.C. Penney is rolling out a mobile coupon campaign in Houston in which consumers are allowed to download discounts to their cell phones, and then it can be scanned by a special reader at checkout. Is this the direction that coupons are headed in?

Mike Boylson, CMO for J.C. Penney mentioned:

"We've always made it easy for our customers to save money. These mobile coupons are the ultimate in customer convenience, because there's no need to clip or carry around a printed coupon, and they can be instantly scanned from a cell phone. It's another way we're innovating to enhance the customer's shopping experience."

J.C. Penney will try to rollout this digital coupon campaign to over 1,100 stores nationwide wide if it is successful. A NY Times report also noted that digital coupon usage is up 25% in the first half of this year versus last year. We should definitely be on the lookout for more and more companies adopting this in the future.

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